Pathways by Molina, previously Providence Human Services, is one of the largest national providers of accessible, outcome-based behavioral and mental health services. At Pathways, we deliver exceptional value by creating healthier communities through the work of exceptional people. Our more than 7,000 employees provide the highest-quality home- and community-based human services in 24 U.S. states and the District of Columbia.
The Licensed Clinical Supervisor is responsible for supervising a unit of Licensed Practitioners and Master’s Level Practitioners. Supervisors may also be responsible for maintaining a billable caseload, conducting intakes or providing Comprehensive Behavioral Health Assessments, based on agency need and administrative workload.
ESSENTIAL JOB FUNCTIONS AND REQUIREMENTS
- Provide guidance and clinical support to identified community behavioral health practitioners in a specified region. This includes attending all program meetings and functions, overseeing program staff, and providing program support;
- Provide or arrange for necessary coverage for clients while the assigned community behavioral health practitioner is on vacation, sick, or absent for any other reason by either temporarily assigning another staff member to the case or by providing coverage him/herself. Responsible for documenting the coverage plan in the client’s record;
- Assign cases to unit members. Responsible for ensuring the timely completion of all community behavioral health forms and necessary documentation including, but not necessarily limited to, assessments, treatment plans and treatment plan reviews, CFARS, MHSA forms, progress notes, and discharge notes;
- Ensure the timely completion and submission of staff time sheets, mileage sheets, and progress notes by established deadlines;
- Review progress notes, make recommendations, examine paperwork for accuracy and completeness, review and sign off on activity sheets during payroll/billing time, or review documents in AVATAR or other electronic health record;
- Monitor performance of unit members to ensure that they are meeting or exceeding the agency’s minimum required hours of service while keeping within Medicaid/HMO or other payer’s specified limitations;
- Attend scheduled community behavioral health practitioner supervision meetings;
- Assist with day-to-day issues regarding community behavioral health clients that may be beyond the scope of expertise of the assigned practitioner;
- Ensure staff adherence to company policies and procedures;
- Maintain an hourly billable caseload, conduct intakes or provide Comprehensive Behavioral Health Assessments as directed by supervisor, based on agency need and administrative workload.
- Establish and maintain a positive working environment with unit staff;
- Provide qualitative case supervision and guidance;
- Ensure that clinical files are complete and up-to-date;
- Evaluate staff performance and guide personnel toward correcting deficiencies;
- Review case referrals and share information with the Targeted Case Management Supervisor when cases are referred to that program;
- Conduct and/or participate in case staffings as required;
- Participate in CQI activities as requested;
- Maintain positive working relationships with stakeholders in the community;
- Assist with the organization and participation of community events representing the agency;
- Proficient in AVATAR or other electronic health record (running required reports regularly, accurate data entry into case records, etc);
- Ensure that clinical staff are properly trained in AVATAR or other electronic health record and staff are using the system as per agency guidelines.
- A Licensed Clinical Social Worker, Licensed Mental Health Counselor, or Licensed Marriage and Family Therapist who is licensed in accordance with California Laws.
- Supervisors are in leadership positions that require knowledge of company goals and policies in order to ensure adherence to those goals and policies by staff. They must also strive to maintain optimal relationships within the unit, and establish a workable system of vertical communication in order to permit the exchange of ideas and information with all elements of the company.
- Language Skills: Ability to read, analyze, and interpret regulatory documents, contracts, policies and case records. Ability to respond to common inquiries or complaints from management, staff, clients, and outside agencies. Ability to effectively present information to children and families, management, employees, and outside agencies.
- Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to deal with several abstract and concrete variables. Able to anticipate needs and/or problems based on current events and/or situations and to develop solutions.
- CA licensure (LMHC, LCSW or LMFT)
- Valid driver’s license in good standing.
- Willingness to carry out the mission of Pathways by Molina
- Ability to work as a team member and leader
- Possesses a conviction about the capacity of people to grow and change
- Ability to forge mutually respectful partnerships with the individuals served, other staff members, representatives of other agencies and organizations, and others with whom he or she comes into contact
- Possesses qualities which enable him or her to work well with others such as sensitivity, flexibility, emotional maturity, ability to work with frustration and conflict, a sense of humor, and the capacity to respect persons with differing lifestyles and philosophies
- Understanding of the role cultural identity plays in motivating human behavior
- Ability to work in a culturally competent manner with individuals from a variety of ethnic, cultural, and socioeconomic backgrounds.
- Professional appearance and behavior including, but not limited to, reporting to work at the scheduled time, working as scheduled, and seldom being absent from work.
- Exercises effective problem solving techniques, tackles issues directly, and makes timely decisions based on factual information
- Ability to attend to details
- Organizational abilities, including ability to prioritize and meet deadlines
- Ability to research and analyze
- Written and oral communication skills
- Proficient Computer skills
- Ability to maintain confidentiality
- Positive attitude
- Ability to work flexible hours
- Self-starter with high energy and a positive attitude
- Adherence to all agency policies, including but not limited to those related to a drug/alcohol/smoke free workplace.