Clinical Coordinator

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Job Code: WBS-590
Department: Mental & Behavioral Health
Location: VA - Lynchburg
Job Type:
Full Time
Education: Masters Degree

Job Description:

Do you have the heart, desire and passion along with the knowledge, skills and abilities it takes to help children, families and individuals who are struggling with behavioral or mental health disorders? Are you a team player, understanding the holistic approach and the importance of communication and collaboration? Do you want to become part of an organization that cares about your personal and professional growth?   If you have answered YES to these three questions, then we should have a conversation!

Since our inception in 1992, Family Preservation Services (FPS) of Virginia has been a leader and innovator in the development of community-based services here in the Commonwealth of Virginia. FPS of Virginia currently operates 30 office sites, each designed to meet the unique needs of each community through the integration and use of evidence based and trauma-informed practices. With more than 900 employees servicing more than 3,000 individuals and families each year, FPS is the largest private provider of community based services in Virginia.

As a leader in the area of mental health and behavioral health services, Family Preservation Services of Virginia, with the support and collective expertise of our global parent company, Pathways by Molina, will continue our commitment to promoting positive change in the individuals, families and communities we impact each day.

We are seeking a Clinical Coordinator. The Clinical Coordinator is responsible for the coordination of all activities, clinical and operational related to specified community based services.  These services may include the various Medicaid programs, including IIHS, MHSS, BTS, PSR, etc. as well as CSA or DJJ funded programming. The CC, in collaboration with the Clinical Director, provides supervision to program staff. The CC is responsible for performing specialized tasks, i.e. liaison to the community, marketing and assessment of cases when eligible. The CC will perform related duties as required.

Position Duties:
• Conduct comprehensive bio-psychosocial assessments with clients and their families for specified programs which include: appraisal of the individual/family system, evaluation of the needs of the individual including a Mental Status assessment and development of an appropriate diagnosis as supported by the assessment and based on the DSM, when applicable.
• Identify and develop innovative and relevant programming and curriculum with interventions/ therapeutic activities related to program goals and objectives appropriate for individual needs and subject areas.
• Participate in treatment team meetings for clients providing therapeutic review and professional recommendations as needed.
• Supervise program specialists focusing on the application of best practice treatment principles & methods, as well as overseeing the operational management of each specified program.
• In collaboration with the Clinical Director, process all mental health crisis situations of individuals. This may include providing direct crisis de-escalation with individuals, facilitating emergency services evaluations for individuals, processing safety plans with specialists and families, as well as providing aftercare follow up for both specialists and individuals as needed.
• In collaboration with the Clinical Director, provide weekly supervision to staff and focus on services provided for each client, as well as providing direction regarding appropriate therapeutic interventions and skills to be utilized with individuals as indicated by their Individualized Service Plan and progress with interventions. Recommend and monitor therapeutic interventions for individuals. CC will offer suggestions for treatment planning during supervision based on assessment information gathered for which treatment plans were collaboratively created under a person-centered framework. Process and review with specialists any issues related to professional ethics and standards of practice as needed.
• Provide regular clinical training to maintain clinical integrity of services provided using best practice models including theoretical approaches and clinical problem solving.
• Train new staff to include a focus on appropriate case management and recordkeeping, treatment planning and implementation, therapeutic techniques and support, ethics and best practice procedures as well as professional identity and function, clinical problem solving and theoretical approaches most commonly effective in the provision services.
• Supervise program records. Provide oversight of program treatment records, insuring timeliness, accuracy and clinical integrity of the records.
• Review all paperwork during concurrent clinical chart reviews with emphasis on insuring clinical integrity of services and appropriateness of therapeutic interventions.
• Assist with payroll processing and fields payroll questions.
• Authorize leave requests.
• Participate in the writing of employee evaluations utilizing assessment and evaluation processes based on employee strengths and areas for improvement.
• Participate in the Interviewing, hiring and orientation of new staff.
• Facilitate bi-monthly staff meetings.
• Maintain positive communications and collaboration with referral sources.
• Facilitate conflict resolution with FPS staff as needed utilizing such skills as problem solving and mediation to foster a positive work environment for staff and clients.  Provide quality assurance with parents/guardians to ensure satisfaction with services.  Respond to complaints, concerns, or questions and/or re-directs & supports resolution of concerns with stakeholders as necessary/appropriate.
• Perform other duties as assigned.

Required Qualifications:
• Master Degree in Social Work or a Human Services field and/or license eligible

Preferred Qualifications:
• Commensurate level of experience in providing therapeutic services to individuals and their families as well as supervisory experience.

Family Preservations Services is committed to creating the best possible work environment for our team members and offers the following total rewards package:
• Competitive Salary
• Paid Vacation Days
• Paid Sick Days
• Holidays
• Medical, Dental, Vision including a Health Savings Account
• Health, Dependent and Transportation Flexible Spending Accounts
• Basic and Optional Life Insurance for Employee, Spouse and/or Dependents
• 401 K with employer contribution (100% for the first 4% contributed)
• Employee Stock Purchase Plan (buy stock at a 15% discount)
• Training, Development and Continuing Education Credits for licensure requirements
• Opportunities for advancement! As we grow, you grow with us!

Pathways or any of its subsidiaries does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic protected by law. Pathways is an Equal Opportunity Employer and a Drug Free Workplace.

Preferred Skills: