IT Senior Support Specialist
|Return to Postings|
PA - Pottsville
Are you interested in working with a company that values people and has a passion for service? Do you want to become part of an organization that cares about your personal and professional growth? If you have answered YES to these questions, then you should consider working for Pathways!
Pathways is one of the largest national providers of accessible, outcome-based behavioral and mental health services. At Pathways, we deliver exceptional value by creating healthier communities through the work of exceptional people. Our more than 6,000 employees provide the highest-quality home- and community-based human services in 20 U.S. states and the District of Columbia.
Pathways is seeking a dynamic Information Technology (IT) Senior Support Specialist.
The Information Technology Senior Support Specialist is under the direction of the IT Regional Director or IT Support Team Lead. The Information Technology Senior Support Specialist position is identified as “employee class” and may be part-time or full-time status.
The Information Technology Senior Support Specialist is primary responsible for 1st and 2nd level direct end-user support involving computer/networking hardware, off-the-shelf standardized software systems and various business applications. Support is provided remotely and in person, depending on the support location. This position provides administrative/organizational services supporting national team operations. The ideal candidate will not only have end-user support experience, but also consistently operate in detail-oriented manner and maintain a well-organized work environment. Other duties include support for IT-related and physical systems, e.g., security and telephony.
Pathways by Molina is committed to creating the best possible work environment for our team members and offers the following total rewards package:
Pathways or any its subsidiaries does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic protected by law. Pathways is an Equal Opportunity Employer and a Drug Free Workplace.