Office Assistant Bilingual Spanish

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Job Code: KE-888
Department: Mental & Behavioral Health
Location: CA - Taft
Job Type:
Full Time
Education: Associates Degree

Job Description:

 

Pathways by Molina, previously Providence Human Services, is one of the largest national providers of accessible, outcome-based behavioral and mental health services. At Pathways, we deliver exceptional value by creating healthier communities through the work of exceptional people. Our more than 7,000 employees provide the highest-quality home- and community-based human services in 23 U.S. states and the District of Columbia.

 

Looking for a Full-Time Office Assistant  that can provide a broad range of office support to program staff and management ranging from answering and directing phone calls, greeting clients, vendors and other visitors, handling faxes and mail, photocopying, maintaining and ordering office supplies, scheduling meetings and appointments, preparing correspondence and spreadsheets, preparing invoices for payment, preparing and maintaining tracking reports and files, and special projects as assigned.

ESSENTIAL FUNCTIONS AND REQUIREMENTS

•Answers and directs phone calls and takes messages as appropriate

•Greets visitors and directs to appropriate person

•Prepares outgoing faxes and distributes incoming faxes

•Photocopies a broad range of materials

•Schedules meetings and appointments

•Types routine correspondence and prepares files as assigned

•May inventory and order supplies

•Develops and maintains varied tracking reports

•May write own correspondence and prepares correspondence for management

•Interfaces with clients, vendors, visitors to schedule appointments and resolve office administration issues

•May handle or assist with billing to clients or Medical and MediCare

•Researches and prepares special projects as assigned

•May assist superior in the development of the work unit’s annual budget and monitoring adherence to such on a monthly basis

•Recommends changes to internal office procedures and workflow

•Provide the best customer care possible, including reliability in working scheduled hours

•Identify and build upon the strengths of consumers, coworkers, and the communities we serve

•Support consumers’ steps towards Recovery and Wellness

•Create an organizational culture that respects and celebrates the diversity of our consumers

•Value learning as an ongoing process that enables us to better service our consumers and establishes our leadership in the industry

•Research and utilize our industry’s best practices and analyze our own services to ensure the best possible outcomes

QUALIFICATIONS

•Associate’s Degree preferred in business or technical school

•Three to four years’ administrative assistant, secretarial or office experience with a working knowledge of modern office methods and procedures including filing systems, accounting practices, receptionist and telephone techniques, and letter and report writing

•Must have excellent phone manner, good arithmetic skills and excellent spelling, grammar and punctuation skills

•Must have the ability to orient, train and direct the work of other non-exempt staff.

•Advanced level PC skills required

•May determine work flow and assignment of duties for clerical staff in work unit and advise supervisor of work related issues

•Determines timing of ordering supplies, payments, reporting and other materials from corporate or vendors

 

Pathways by Molina is committed to creating the best possible work environment for our team members and offer a competitive compensation and benefits package including Medical, Dental, Vision, HSA, FSAs, vacation, sick, basic and optional life insurance, EAP, 401k (4% match for the 1st 4% contribution with immediate vesting) and an Employee Stock Purchase Plan.

Preferred Skills: