Care Manager II

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Job Code: CC-1046
Department: Mental & Behavioral Health
Location: CA - Anaheim
Job Type:
Full Time
Education: Bachelors Degree

Job Description:


Pathways by Molina, previously Providence Human Services, is one of the largest national providers of accessible, outcome-based behavioral and mental health services. At Pathways, we deliver exceptional value by creating healthier communities through the work of exceptional people. We proudly serve more than 55,000 unique clients and nearly 17 million individuals who qualify for services under our contracts. 


Pathways by Molina is seeking an innovative and purpose driven individual to join our team as a Care Manager II for our Anaheim Adult Recovery Center.


Anaheim Adult Recovery Center provides recovery oriented services for Medi-Cal eligible adults (18 and over) with a serious and persistent mental illness living in Orange County. Consumers are referred through the Orange County Health Care Agency. Services provided are coordinated, effective and comprehensive.  The Recovery Center provides Evaluation & Assessment Services, Psychiatric Treatment Planning, Psychiatric Follow-Up Care, Individual & Group Therapy, Crisis Intervention, Intensive Case Management, Medication Support, Family Support & Education, Recreational & Clubhouse Activities, Vocational & Educational Support, Referrals to Community Resources, and Weekly Consumer Advisory Board Meetings.



Provides outreach, information-referral, care management, and a full array of mental health/rehabilitation services for clients which include counseling, crisis intervention, skill training, and coordinating and monitoring the assessment, treatment planning process and follow-up for each client.



  • B.A./B.S. degree in human services, psychology or related field with one year related experience in the field of behavioral health preferred
  • Proof of: valid California driver’s license and auto insurance, current CPR certification as well as proof of education are required
  • Must have two years’ equivalent prior case management experience and preferably has established community resource connections.
  • Strong interpersonal skills, excellent prioritization and organization skills as well as good written and verbal communication skills.



  •  Conducts intake, completes comprehensive evaluation of each client’s life situation, problems and needs, and with client’s participation and consent, prepares a detailed plan of care
  •  Responsible for service coordination by assisting clients in implementing their plan of care by facilitating access to and providing community resource linkage and managing the process to include monitoring effectiveness of support services including both client and provider participation
  •  Provides professional support to clients by maintaining regular contact such as through client home visits to provide personal support, consultation, confrontation and intervention, as necessary, including guidance and instruction
  •  Maintains daily record of work activities completing daily service progress notes and billing forms per Company and government standards and in compliance with Short Doyle/Medi-Cal requirements and program requirements related to responsible, ethical, and collaborative care management
  •  Conduct outreach, provide information and referral services to persons who do not require or qualify for case management services
  •  Maintain and ensures HIPAA, ethical standards and professional boundaries with all staff and clients
  •  Provide temporary intervention to ex-clients on an as needed basis
  •  Develop and maintain professional working relationships with agencies and service providers
  •  Participates in management, staff and client meetings and training activities as required
  •  Consistently meets monthly Productivity Requirements, documentation standards and filing deadlines
  •  Transport clients to accommodate community relationships.  Use of personal car or vehicle is required
  •  Monthly Productivity requirement is 100 hours
  •  May handle as assigned of On-Call Phone / After Hours duties
  •  Other duties as assigned or necessary to support your department/program, office and/or the company


Pathways by Molina is committed to creating the best possible work environment for our team members and offers a competitive compensation and benefits package including Medical, Dental, Vision, HSA, FSAs, vacation, sick, basic and optional life insurance, EAP, 401k (100% match for the 1st 4% employee contribution/immediate vesting) and an Employee Stock Purchase.

Pathways by Molina is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.

Preferred Skills: